Essential Sales Skills

    A one-day course, perfect for the new starter, multi-tasker or professional in need of a refresher.

    Conducting Effective Sales Appointments

    A comprehensive course over two days, acquire skills to close the sale at your face-to-face appointments with both new and established clients.

    Essential Telesales Skills

    Eliminate the fear of cold calling with an intense 2-day course covering both theory and practical application, making and evaluating real sales calls.

    Effective Sales Management

    An in-depth 2 day course designed especially for MD’s, CEO’s, Sole Traders, Senior Managers or anyone wishing to progress through to a sales management role in their career. Develop the key skills required to deliver quality leadership for an effective and successful sales team.

    Effective Customer Service Skills

    Improve service levels, customer satisfaction and encourage loyalty and repeat business in this course where delegates examine the basics of customer service to ensure a satisfactory buying experience for all customers.

    Presentation Skills

    Develop the confidence to deliver quality presentations using different media. Acquire skills in presenting through style, knowledge, body language and the effective use of tone.

    Negotiation Skills

    Acquire the necessary skills to deal effectively with difficult situations and interpersonal conflict. Refine your personal skills and behaviours as a negotiator in both external sales and internal environments.


Our open courses are held on numerous dates throughout the year, in a number of locations across the South West. Learn alongside a number of participants with many opportunities to share and interact.


If you have a number of salespeople to train, our bespoke packages, tailored to the needs of your company and delivered in the familiar surroundings of your own workplace and present the perfect opportunity for hands-on practical application.